A multifunctional merchant web portal that allows for have-it-all API integration with various subscription software, owned or third-party apps, to ensure collecting and management of all the data at one place and handling every aspect of users’ subscriptions.Business Solutions
Our partner provides structural, quick and efficient assistance with the settlement of insolvency files via the in-house subscription application. It offers a clear view of customers’ subscriptions and realistic solutions for payment arrears and debt situations. Also, the application helps with terminating and managing users’ subscriptions.
Our partner has developed an application on iOS and Android for customers’ subscription management, but there was no web interface integrated with the application’s API.
It meant that users had fewer opportunities to manage their subscriptions. Besides, the business was losing new potential customers who could be attracted by the web service and use it with the application’s API or with their subscription registration systems.
After several briefings, we’ve decided that the project was required for the development of a merchant web portal for two types of users.
The first type of merchants included users who already had an account in the application. They would be able to check if the statuses of a subscription match or look at an overview of the payouts.
The second type of merchants was users who may have their subscription registration systems and could use the portal to synchronize between their own package and application manually. For this type of users, the portal required additional features such as supporting different users’ roles and access for them accordingly.
All features were described in detailed user stories to cover an entire scope of functionality.
Our collaboration resulted in the development of a merchant web portal that improves user engagement with the partner’s application. Besides, it enables new customers to integrate the merchant portal with their subscription software. As a result, they can search, view, change and add new subscriptions.
New features have significantly expanded the user base and brought a whole range of new options that make subscription management more effective. Merchant portal can help users to manage all the data at one place and handle every aspect of their subscriptions. It also simplifies the process of information extraction, saves time and effort in managing payments, and charging tasks.