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News
April 29, 2025

The Power of BSS in Increasing Revenue and Customer Loyalty

Business support systems, alongside operational support systems (BSS), are inseparable components of telecom services, fundamentally shaping a brand’s profitability and market presence. However, contemporary developments challenge the traditional paradigm of network exploitation due to the emergence of new technologies and innovative solutions. The article acknowledges the necessity of monetizing the entire ecosystem and generating value beyond mere connectivity. In this context, a telecom BSS becomes a critical factor in achieving this objective, as providers must simultaneously develop innovative strategies for product diversification to enhance customer satisfaction levels.

News
April 22, 2025

The Link Between Telecom OSS and Excellent Customer Service

Telecommunication operators who strive to build a reputable brand understand the importance of effective management of complex digital networks that constitute a basis of the services infrastructure. The current era of big data with a transition to 5g technology further stresses the providers’ ability to maintain a fully programmable and automated architecture of this system. In this context, operations support systems (OSS) become instrumental in dynamic network slicing or dynamic resource allocation while ensuring ultra-low latency of service connection. 

News
March 18, 2025

The Transformative Role of Generative AI in IoT

Modern life embraces a consistent pursuit of innovation that brings convenience and original solutions to daily activities. Most of these improvements remain unnoticed, though this matter reveals the transformative power of technologies. In turn, the smooth automation of major services, especially logistics and communication, is a result of the introduction of the Internet of Things (IoT) and generative AI. The global network creates exceptional connectivity of industries, infrastructure, and living spaces through their integration into a whole system. Eventually, IoT and AI will gain a central role in managing the fundamental operations and data streams. 

News
March 13, 2025

The Current State of AI in Telecom Software Development Industry

An underlying principle of telecom industry competition stems from the search for a cost-effective solution to business challenges. In turn, market players also strive to balance operational efficiency and value production, where the customer experience remains another crucial factor in shaping a brand’s competitive edge. The recently published article indicates that major telecom operators emphasize the leading role of AI in telecom in developing product solutions or increasing financial performance through cost optimization. This strong tendency marks the utilization of different models and AI-based tools in achieving operational excellence while maintaining the cost-effectiveness of the workflow. 

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