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News
April 29, 2025

The Power of BSS in Increasing Revenue and Customer Loyalty

Business support systems, alongside operational support systems (BSS), are inseparable components of telecom services, fundamentally shaping a brand’s profitability and market presence. However, contemporary developments challenge the traditional paradigm of network exploitation due to the emergence of new technologies and innovative solutions. The article acknowledges the necessity of monetizing the entire ecosystem and generating value beyond mere connectivity. In this context, a telecom BSS becomes a critical factor in achieving this objective, as providers must simultaneously develop innovative strategies for product diversification to enhance customer satisfaction levels.

Research
October 18, 2024

Selecting the Ideal Dynamics 365 Implementation Provider: 5 Key Tips

Choosing the right Dynamics 365 implementation partner is crucial for the success of your business transformation. A skilled and experienced partner can help you maximize the benefits of this powerful solution, ensuring a smooth implementation process and a successful outcome. In this article, we’ll explore 5 key factors to consider when selecting your Dynamics 365 outsourcing partner. From industry expertise and technical knowledge to customer references and pricing, we’ll provide valuable insights to help you make an informed decision.

Research
October 2, 2024

Absolute Impact of Dynamics 365 on Transport and Logistics

Nowadays, highly innovative technologies and an extremely competitive market are normal for business environments. To stay ahead of the curve, businesses must embrace innovative technologies that streamline operations, enhance efficiency, and improve customer satisfaction. One such technology that continues to make a significant impact is Microsoft Dynamics 365. In this article, we will discover Dynamics 365, a powerful suite of business applications that offers a comprehensive solution for organizations in the transport and logistics sector, enabling them to achieve greater operational excellence and drive growth.

Research
December 7, 2023

The Retail Revolution: The Role of Custom CRM Applications in Improving Customer Experience

In the universe of retail, where customer expectations continue to evolve, businesses are turning to innovative solutions to stay ahead of their competitors. Today it’s impossible to imagine a retail business model without a Customer Relationship Management (CRM) system, as the industry is customer-oriented.  In this article, we will explore how custom CRM applications  tailored specifically for the retail industry can optimize customer interactions, increase loyalty, and streamline operations.