End-to-end UX and usability testing to create a flawless customer journey
Usability testing is about testing a website or app from an end user’s perspective to find out if it’s easy for a new user to understand. The main goal of usability testing is to identify trouble spots where users might get confused and refine them. Usability tests check if users are able to complete intended tasks, how long it takes them, and if they’re comfortable and satisfied with the interface.
Our UI testing services check ease of navigation, forms, buttons, design consistency, and clarity to improve the UI/UX design of mobile, desktop, and web apps. We perform in-house ergonomic testing as well as testing with real users to examine the user experience and ensure that your app or website meets users’ expectations. We use the best usability testing tools, including CrazyEgg, Optimizely, ClickTale, Usabilla, Keynote, User Zoom, and Reflector.