Intern HelpDesk Specialist

We are looking for an Intern HelpDesk Specialist to join our team.

Requirements

— Strong communication and teamwork abilities;
— Proficiency in problem-solving and self-learning;
— Punctuality and meticulous attention to detail;
— Proficiency in performing major laptop repairs such as wifi card replacement, SSD installation, and laptop cleaning;
— Installation, configuration, and proficiency in operating systems such as Windows/Linux (knowledge of Mac OS is desirable);
— Fundamental knowledge of network infrastructure protocols like TCP/IP, DHCP, VPN, DNS, Ipsec, etc.;
— Configuration of routers and wifi networks;
— Preferably experienced with environments such as Mikrotik, Vmware, GSuite, Azure, Proxmox;
— Intermediate/Upper-Intermediate English level;
— Based in Ukraine (with the option for occasional office visits).

Would Be a Plus

— Familiarity with monitoring systems like Zabbix, Nagios, etc.

Responsibilities

— Effective communication with HYS contractors;
— Installation and setup of computers and office equipment;
— Providing technical support to users and configuring software;
— Managing equipment inventory, performing minor repairs as necessary;
— Oversight and configuration of network infrastructure, including cable management;
— Operating virtual machines and managing virtualization servers.

HR Contacts

We’re proud of our team and are always on the lookout for people who share our vision and values so we can deliver amazing results together.

Benefits

Location

You have a great chance to do your favorite thing remotely or in an office (depending on location).

Team

You will find a team of like-minded people who support your ideas and autonomy here.

Challenge

You won’t ever get bored by trivial monotonous work. Intellectual projects with a challenge from European clients are waiting for you.

Growth

We are constantly learning and sharing knowledge. Develop your career to top positions and build a personal speaker brand with us.

Сulture

Our corporate culture focuses on understanding, mutual support, education and inspiration.

Send Your CV

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